Modern cars, light trucks, and sport-utility vehicles come with complex
technology such as digital dashboards, oxygen sensors, electronic computers,
unibody construction, and more. They run better, longer, and more
efficiently than models of years past. However, they eventually need to be
Before taking your vehicle in for repairs or service, do your homework so
you receive the best possible service.
- Read the owner's manual to learn about the
vehicle's systems and components.
- Follow the recommended service
- Keep a log of all repairs and service.
- Do not
ignore any warning
signals your car may give you.
- Carry a written list of the symptoms
can give your mechanic.
- Resist the temptation to suggest a specific
course of repair. Allow our experienced technicians to diagnose and
- It's important to note when the problem occurs. Is it
constant or periodic?
Does it occur when the vehicle is cold or after the engine has warmed up?
Does it happen at
all speeds? Only under acceleration? During braking? When shifting?
Check for the following common vehicle maintenance issues on a regular
- Unusual sounds, odors, drips, leaks, smoke,
warning lights, gauge readings.
- Changes in acceleration, engine
mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in
steering, and vibrations.
- When did the problem first start?
How to manage your service experience:
- Ask as many questions as needed to fully
understand your repair. Ask for an explanation in laymans terms if
rush the technicians. You may be called and apprised of the problem, course
action, and cost before work begins.
- Before you leave, be sure you
policies regarding labor rates, guarantees, and acceptable methods of
sure the shop has your contact information readily available, so you can be
reached as soon
What People Say About Us
Very dependable and on time!
Honest and Trustworthy. Have had car worked on here and was done right!
Awesome people and service
They didnt take long, I got the help I needed to get the part changed on my car, now my car driving better with out powersteering issue. I recommend these guys here over anyone else.
They really bailed us out of a jam. Our starter went out while pulling a trailer and AAA couldn’t find anyone to tow us and the nearest Mercedes dealership was almost an hour away. They came and towed the car, drove my mom to the Uhaul to rent a truck, and then fixed the car the next day and its running great! They even put the floor back together where I had replaced the battery. Really great people! Stacy and Virginia were awesome!